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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Jensen

April 22, 2025

5  out of  5
rating by Janet Jensen
"Everyone is extremely helpful, always very pleasant, and great to work with! Thank you all for everything you do to help me!"
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Mike Zordan

April 22, 2025

5  out of  5
rating by Mike Zordan
"Thank you for all your assistance in arranging the renter's insurance. It is a pleasure to work with you."
We responded:
"Thank you Mike!!"
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Riley Mahon

April 22, 2025

5  out of  5
rating by Riley Mahon
"Super helpful and great customer service."
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Jose Luna

April 22, 2025

5  out of  5
rating by Jose Luna
"Carmen has a lot of knowledge and great customer service, answered all my questions and I never felt rushed."
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Carol Marker

April 18, 2025

5  out of  5
rating by Carol Marker
"Lisa was efficient and polite!"
We responded:
"Carol - Thank you for your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
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Nancysabel García

April 17, 2025

5  out of  5
rating by Nancysabel García
"I highly recommend State Farm, I recently requested to Hugh Masterson Insurance Agency a HoA policy for a new unit. I was very impressed with the ease of the online process. It was a great EXPERIENCE, specifically working with its staff (Lisa). She was very friendly and professional with a rapid response."
We responded:
"Nancy - Thank you for your 5-star review!! My State Farm team and I are happy to be your good neighbor!!"
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Elliot Brandt

April 17, 2025

5  out of  5
rating by Elliot Brandt
"Responsive, helpful and fast - great experience"
We responded:
"Elliot - thank you for your feedback!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jim Holbach

April 10, 2025

5  out of  5
rating by Jim Holbach
"Lisa Sartin was great from our first phone call to inquire about insurance. She gave us all the necessary information quickly and was happy to answer all questions completely and honestly. we are feeling like we made the right decision with SF and Hugh Masterson's office"
We responded:
"Jim - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aron Walker

April 5, 2025

5  out of  5
rating by Aron Walker
"Awesome insurance agency! They offer great customer service! Highly recommended."
We responded:
"Aron - Thank you for taking the time to share your thoughts!! We truly appreciate it!! "
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Rick Zielinski

March 15, 2025

5  out of  5
rating by Rick Zielinski
"I have been with the Hugh Masterson Agency from day one. Always helpful and great people to work with. would not go anywhere else!"
We responded:
"Rick - thank you for your positive feedback!! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lindy Davies

March 14, 2025

5  out of  5
rating by Lindy Davies
"Always prompt and courteous service."
We responded:
"Lindy - Thank you for your feedback!!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason Szabo

March 11, 2025

5  out of  5
rating by Jason Szabo
"I have been using Hugh Masterson - State Farm over 10 years. And they have always given top notch quality service. I have had nothing but great service from all the employees at Hugh Masterson’s office. Lisa Sartin has always helped with all my vehicles be it new or classic."
We responded:
"Jason - I know its hard to believe, but have been with us for 17 years!!! Thank you very much for your continued business!! It has been our pleasure servicing your families insurance needs!! Hugh"
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Sabino Arredondo

March 7, 2025

5  out of  5
rating by Sabino Arredondo
"Great experience talking to Deanne, she was so attentive and helpful."
We responded:
"Sabino - Thank you for reviewing our State Farm office!! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Danielle Vinokur

March 6, 2025

5  out of  5
rating by Danielle Vinokur
"It was a pleasure working with Hugh Masterson - State Farm Insurance Agent. Office representative, Margaret B., was extremely knowledgeable, kind, and proactive. She clearly explained to me policy details and benefits to ensure I fully understood what I was signing up for. Thank you for making this process seamless! I appreciate the attention and care for your customers."
We responded:
"Danielle - Thank you for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Evelia Blancas

March 6, 2025

5  out of  5
rating by Evelia Blancas
"All of the staff is kind and patient, excellent service. Michael was very helpful and the best!"
We responded:
"Evelia - we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kristine

February 28, 2025

5  out of  5
rating by Kristine
"Hugh Masterson and everyone at his office continue to help save us money on our insurance policies whenever they can! Highly recommend !!!"
We responded:
"Kristine -- Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Grissella Martinez

February 27, 2025

5  out of  5
rating by Grissella Martinez
"I’ve been a customer here for over 15 years and have never had any issues. Always fast to address any concerns. Would highly recommend this office!"
We responded:
"Grissella - Thank you for the review!! We truly appreciate your business! We are delighted to know you had a great experience!! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!!"
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Kristie Harmke

February 26, 2025

5  out of  5
rating by Kristie Harmke
"We have been with this office for over 20 years. They are always a pleasure to work with. Quick reply’s and always available. Thank you."
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kathleen casiano

February 25, 2025

5  out of  5
rating by kathleen casiano
"Efficient, professional and friendly! Lisa is great!"
We responded:
"Kathleen - we appreciate your review!! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Greg Dalesandro

February 25, 2025

5  out of  5
rating by Greg Dalesandro
"There is never any problems,Thanks for your services 😀"
We responded:
"Greg - Thank you for your 5-star review!!!! "
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Kaitlyn nicolee

February 24, 2025

5  out of  5
rating by Kaitlyn nicolee
"Wonderful all around , our family has been with them for years . Highly recommend!!"
We responded:
"Kaitlyn -- We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Laura Winters

February 17, 2025

5  out of  5
rating by Laura Winters
"Deanna diligently investigated our rather unusual billing issue and kept me well informed as her investigation progressed. She joined a call with our mortgage servicer along the way as well. We really appreciated the excellent service and friendly professionalism from Deanna as she orchestrated the resolution of the issue."
We responded:
"Laura - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out!! "
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Gavin Muldowney

February 17, 2025

5  out of  5
rating by Gavin Muldowney
"Margaret handed our auto insurance needs exceptionally well."
We responded:
"Gavin - We appreciate your review! It was nice meeting you and your wife. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Smith

February 17, 2025

5  out of  5
rating by Jessica Smith
"I got referred to Hugh Masterson by my brother. Margaret was very informative over the phone and helped me switch my home and auto insurance!"
We responded:
"Jessica - Thank you for taking the time to share your thoughts! Please also thank your brother for the referral!! If you ever have any questions or need assistance, we’re here to help!! "
Profile photo of Francisco Ruiz

Francisco Ruiz

February 15, 2025

5  out of  5
rating by Francisco Ruiz
"Always helps! Great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"